Discover Bank

OSA Onboarding Journey

Earlier this year, we were tasked to redesign the Discover Online Savings Account (OSA) Email Journey. This series is significant as it is an introduction to the brand for new customers. The experience was last updated in 2021, so there was opportunity to experiment outside of the usual template.

We began the creative process with a team of 5 art directors, and we each proposed a design for the visual identity. My proposal was selected which allowed me to lead the art direction for this 2 part journey. This project included 26 total emails and 21 proof of concept emails.

We worked closely with the Discover brand team to define guidelines, ensure consistency, and proper use of assets. This project helped me enhance my illustration skills and UI/UX knowledge.

Capabilities: Illustration, Animation, UI/UX, Storytelling

2021 JOURNEY

Touch 1

Welcome

Touch 3

No Fees

Touch 4

FDIC Insured

Touch 5

Funding Urgency #1

Touch 7

Funding Urgency #3

Touch 2

Earn 5X Interest

Touch 6

Funding Urgency #2

Hero Animations

Refresh page to play

Touch 1-Welcome

Touch 6-Funding Reminder

Touch 3-No Fees

Touch 7-Final Reminder

Interested in seeing part 2 of this journey?

Send me a message!

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Harley-Davidson

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Arts Impact Intiative